Telephone System TrainingTelephone Etiquette TrainingReceptionist CoachingTelephone Voiceovers

Please visit our new Web site at Edge Communication – http://www.edgecommunication.com.au/services


Introduction to Telephone Etiquette

A 2 hour introductory workshop, for businesses that are time-challenged.

  • The importance of first impressions and tone of voice when answering the telephone.
  • Best Practice in Incoming Call Answering.
  • Tips on dealing with dissatisfied and difficult customers

 

© 2008 Edge Telephone Training
Telephone Etiquette Training, Receptionist Coaching, Telephone Systems Training, Telephone Voiceovers
Tel: 0412 135855 - Perth, Western Australia