Please visit our new Web site at Edge Communication – http://www.edgecommunication.com.au/services
A valuable add-on to any of Edge Telephone Etiquette workshops.
Through the use of a “tele-trainer, participants can listen
to exactly how they sound over the telephone from the customers
point of view. This is a very powerful learning tool, enabling participants
to self-assess with feedback and discussion. Weaknesses are very
easily turned into strengths. |
