| We empower businesses to use
their communications system to its fullest potential, to enable
them to communicate more effectively with their customers.
Happier customers = increased repeat business and word of mouth
referrals, resulting in more profit. |
"I
would like to take this opportunity to thank and congratulate you
on the professional service you have provided QFS Australia over
the past 6 months. From a business perspective your business operates
seamlessly with the degree of efficiency that many businesses would
envy.
From a professional perspective the level of customer service
you provide is also of the highest level with a strong and welcome
focus on its customers. As a result of the introduction of your
customer service workshop our customer service complaints have reduced
significantly.
I would also like to thank you for the excellent consulting job
you have done with training our receptionist. Being able to take
someone who knew nothing about being a receptionist to operating
competently within 2 weeks was amazing.
Thank you for assisting our business to meet our customer service
standards."
- Brett Quinn, Managing Director, QFS Australia |
| If you don’t look
after your customers, someone else surely will.
Did you know?
- A satisfied customer may tell 3 –
5 people of their experience.
- A dissatisfied customer will tell up to 20
people.
- You never get a second chance to make a great first
impression.
 Let
us work our magic on your reception
staff. Your will see positive results with improved
client relationships, increased repeat business
and satisfied customer referrals.
Ensure your callers have the best impression of your business,
every time, even when they are on hold or
answered by an auto attendant. Edge Telephone Training
offers a professional voice-over
service.
- Telephone Voice Overs
- On-Hold Messages
- Voicemail Announcements
- Auto Attendant Announcements
- Information Line Recordings
|
Welcome
to Edge Telephone Training, giving your business the competitive
edge.